Union Bay Retractable Screens – Dealer Profile

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Union Bay Retractable Screens

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Jones & Jones Services

Address: PO Box 214, Union Bay, British Columbia, V0R 3B0, Canada
Phone: 250-335-0002
Email: jonesandjonesservices@shaw.ca

Mirage Screens Union Bay BC – Dealer Info

Jones & Jones Services is a family owned Union Bay screen door business located just outside of Nanaimo, BC.

Since 1995 this husband-wife team consisting of Ken and Faye Jones has specialized in providing top quality screen products for homes throughout Vancouver Island.

We are proud to sell and install Mirage Retractable Screens because we truly believe in its top-notch quality. Mirage retractable screen doors and windows solve a number of screen issues that homeowners have including keeping bugs out and reducing air condition energy costs. Not only can Mirage screens be made to custom fit any window, door or outdoor space, but the system also offers a number of great features to further customize a screen solution that fits your lifestyle and your home.

Please feel free to email or contact Jones & Jones Services at 250-335-0002 to request a quote for Mirage window screens and doors for your home. We’d be happy to answer any questions you may have about installing quality Mirage retractable window screen and screen door products in your home.

We service Union Bay and surrounding Vancouver Island communities including Ladysmith, Nanaimo, Nanoose Bay, Chemainus, Sooke, Bowser, Parksville, Qualicum Beach, Duncan, and more.

Jones & Jones Services Union Bay BC – An Authorized Retractable Screens Dealer for Mirage Screen Systems

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Retractable Screen Products Offered

Customer Reviews

“Very pleased with my new retractable screens – they open and close with such ease. Ken and Fay responded quickly to my inquiry, showed up on time to measure and were here to install when promised. Installation was professional and they were respectful of my home, leaving the area tidy. A pleasure to deal with and would highly recommend them.” B. Jones – Qualicum Beach, BC

“We contacted this dealer read the reviews on line, and were not disappointed. They were prompt, courteous and clean, and have left us with a door we are very happy with.” D. Wilson – Fanny Bay, BC

“We have had Mirage in other homes and have always been happy with them. Ken & Fay were friendly, prompt and professional. Installation was done in a timely manner. Would have them back in my home anytime.” W. Nordick – Parksville, BC

“Ken and Fay were great installers. Very prompt for order/installation and explained product well with on site demo.” D. Chester – Bowser, BC

“Ken & Faye were professional, expedient and completed everything as they said they would. Excellent service, thank you.” J. Hannon – Nanaimo, BC

“The install was very well done in a timely manner. Very professional. Would definitely recommend them.” J. Wallace – Parksville, BC

“The two retractable Mirage screen doors have worked very well. The service I received from Ken and Fay Jones was excellent. They did a very good job of explaining the features and operations of the screen door and the installation process. Would highly recommend them to others.” G. Ford – Nanoose Bay, BC

“We just moved to the area and did a search for screen doors in our area and found Mirage. We are 100% satisfied with the service and quality of the product. Ken and Fay were very professional and punctual. They did a fantastic job!” L. Hough – Nanoose Bay, BC

“Ken & Fay are very personable , knowledgeable and professional people to deal with. Their on time delivery and attention to detail in the installation process was above and beyond expectations. The quality of the screen system material meets our expectations PLUS. Thank you!” C. McMahon – Parksville, BC

“A thoroughly professional installation!” L. Giesbrecht – Nanaimo, BC

“We purchased our Mirage screen door based on previous experience and the recommendation of our neighbours who were very pleased with the service from Ken & Fay. Installation was done carefully and the price was affordable. So nice to have the door to our patio deck open now!” D. Phillips – Nanaimo, BC

“Excellent installation and customer relations” C. Wigmore – Nanaimo, BC

“Ken Jones, the owner of the company was in an accident & therefore was not able to do our installation. He did send another Mirage installer to do it. He was extremely capable & did a superb job. We are thrilled with our retractable screen.” D. & J. Kraeker – Nanaimo, BC

“Fantastic Service and very personable” S. Mattes – Nanaimo, BC

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“When we ordered the screen we were told it would take a week to ten days.The phone rang on the evening of the ninth day it was Ken asking if they could come by the next day around 10 am to install our screen system.He and his crew arrived at exactly 10 am they set up ,prepared the screen and within an hour and a half were all done. “Demo and cleanup as well” Ken Jones and his crew Fay Jones were friendly,informative and above all professional. I would highly recommend this dealer to anyone. Mirage,KEEP THESE TWO ON YOUR INSTALLER LIST it’s not often you get service like this.” B. De Kuyper – Nanaimo, BC

“We just completed an addition, and so I have had a lot of experience dealing with tradesman. Ken and Fay Jones were far above and beyond any of the others on my build with respect to professionalism, and efficiency. I highly recommend them to all I meet. You have an excellent product and with Fay and Ken, you have an equally excellent team of installers representing your product.” S. Shipp – Nanaimo, BC

“Ken and Fay previously installed two screen doors for us. They are extremely competent, reliable and very personable. They stand 100% behind their product and will go to the limit to ensure customer satisfaction. I highly recommend Ken and Fay and the retractable doors are excellent quality.” D. Wren and D. Mouat – Nanaimo, BC

“Better product than what I had before – I purchase the Mirage for the quality of the product.” R. Mrus – Ladysmith, BC

“Ken and Faye provided excellent service and advice. They were accommodating regarding times, they were professional and courteous. The installation was great and their cleanup was excellent. Many thanks to them for their great work!” I. Neumann – Nanoose Bay, BC

“Excellent customer service from Ken & Faye. Fast and efficient – great quality product.” K. & L. McGuinness – Nanoose Bay, BC

“Outstanding service and quality product. Looking forward to many years of bug free enjoyment in our home!” P. Hewitt – Gabriola, BC

“Ken and Faye were great and gave me all the info I needed! Such nice people, excellent customer service!” D. Dominy – Nanaimo, BC

“Ken & Faye were highly recommended by our friends” – F. Fox – Beach Drive, BC

“Professional, friendly and tidy!” B. Schule – Nanaimo, BC

“Excellent service. Professional job.” R. Luck – Parksville, BC

“Professional. Friendly. Knowledgeable. Quick service and quick installation.” G. McLauchlan – Nanaimo, BC

“Excellent service and installation!” M. Davies – Parksville, BC

“Ken and Faye are good people to deal with. They returned calls promptly, arrived exactly the time they said they would, installed door beautifully, cleaned up after themselves and clearly explained the door and warranty. Very painless process!” J. Beyeler – Qualicum Beach

“Ken & Faye were great to deal with, explaining everything so well. Very quick & efficient service.” M. & J. McIntosh – Parksville, BC

“I had a great experience and am very happy with Ken and Faye and our new screens!” B. Pankratz – Nanaimo, BC

“Ken and Faye were very friendly and professional. We contacted them on Monday and they came to our home and took measurements. Three days later they were installing our screen. We were aware of the other screens but not the Mirage. I saw Ken and Faye at Costco and took my husband there to see the product. We certainly will tell our friends! Thank you!” A. Nan Valkenburg – Nanaimo, BC

“We are very happy with our new retractable screen. Ken and Faye did a great job installing it. They were very efficient and showed up on time. They explained how the door worked. They adjusted it so it worked properly when opening and closing it.” E. & L. Pallot – Parksville, BC

“Great service, quick installation, excellent product knowledge, great looking screen. I had a competitor’s screen in our last house and didn’t have good luck with the product or the installation.” A. Wynia – Nanaimo, BC

“Wonderful dealer. Could not ask for better customer service. Very professional, polite and on time. Exceptional knowledge of product. All around great experience. Money very well spent!” D. Bourlet & T. Duggan – Nanaimo, BC

“After two years we finally got our retractable screens put our doors. We were very please with the service we got from our dealer. Ken & Fay came to do the installation on time and the clean up was perfect.” R. Scott – Parksville, BC

“Ken & Faye are very easy to work with. They are very professional, know their product and gave us some very helpful tips. They are punctual and clean up after the job is done. I would highly recommend them for anyone interested in purchasing these screens.” B. Majercsik & P. Janusas – Qualicum Beach, BC

“Ken and Faye were terrific. Answered all my questions, demonstrated the screen closure; they were prompt for the appointment and very tidy. Would highly recommend them!” Doris Murray – Ladysmith, BC

“Ken and Faye were efficient, very friendly and provided excellent customer service.” R. C. Tuson – Nanaimo, BC

“Ken and Faye were terrific. Ken had a good suggestion for our front door before the installation which made things progress quickly. We are very happy with the product and the service.” S. Odell – Ladysmith, BC

“Saw Mirage advertised at Costco…looked up online and felt very positive about the product. Ken and Faye were excellent. They were efficient and knowledgeable and a pleasure to have in our home.” D. Wren & D. Mouat – Nanaimo, BC

“Amazing dealer service! Wow! I’m so IMPRESSED!” M. Harel & F. Shaw – Nanaimo, BC

“Product is made in Canada. Ken & Faye are very knowledgeable and easy to deal with. We appreciate their quick service. Nice people.” G. Ashcraft – Nanaimo, BC

“Very efficient, Friendly, Good advice” J. Morgan, Nanaimo, BC

“Excellent service.” P. & M. – Nanoose Bay, BC

“Great Experience, very good service.” P. & R. Hargrave- Nanoose Bay, BC

“When Ken and Faye arrived for the installation of our two Mirage Retractable Screen Doors, we were impressed at how professionally they handled the installation. Very neat and organized. Everything was completed within an hour and a half. We were given excellent instruction on how to open and close the doors as well as maintenance and preventive damage control in the event of walking into the screen or if it dislodges from the tracks. Also, we were assured if any problems developed to contact them immediately and they would be there for us. Great service and genuinely nice people.” A. Lauriente – Nanaimo, BC

“Installation was very fast and efficient” C. Cookman – Nanaimo, BC

“The service was very good…they called back quickly and came out the very next day and the screens look fantastic. We are very pleased!” W. Harvey – Parksville, BC

“Ken and Faye did a very professional job of installing the door. Were are very pleased with our new screen door.” G. Rachwalski – Chemainus, BC

“Not too expensive and good looking product. Great functional design. Ken, the installer was courteous & professional. He and his partner did a very good job!” S. Kwok Wing Chu – Parksville, BC

“Work done quickly and efficiently by two very friendly, helpful people!” G. Jamieson – Parksville, BC

“Ken and Faye were the best and their customer service at installation is impeccable.” L. Stuart – Parksville, BC

“We have used mirage screens before and been very happy with the product.” I. Larizza – Parksville, BC

“Excellent fast friendly service from Ken and Faye. Very satisfied and have recommended to friends.” R. Burron – Parksville, BC

“Hidden & very functional to keep the bugs out & let the fresh air in. Super service by Ken & Faye, done in less than a week.” V. Vadauskas – Nanaimo, BC

“Ken was very accommodating and explained the features of the Mirage screen. I would recommend them and Mirage to any one who wanted a retractable screen installed.” K. Jupe – Nanaimo, BC

“Good looking, quality product installed quickly and effectively by very professional and pleasant people. We now look forward to living with the convenience of this product, for hopefully a trouble-free, long time – which we expect will be the case.” S. Parker & S. Dumanowski – Nanaimo, BC

“Ken and Faye were very professional in their business dealings. Installation was expertly completed and quickly too! Will recommend Jones and Jones and Mirage” L. James – Ladysmith, BC

“Ken Jones proved to be exceptionally friendly and excellent work.” G. & L Whittome – Nanaimo, BC

“Very professional people.” D. Swanson – Duncan, BC

“Excellent service,/installation/beautiful fit. Ken & Faye were excellent installers, very clean and professional. Explained use and adjustment of door and answered all of our questions. We are very happy with the Mirage screen!” D. Zimmer – Parksville, BC

“Service was great and on time. Did a great job of clean up after the installation. Friendly service and full explanation of how the screens operated.” R. Francis – Ladysmith, BC

“Excellent service provided by Ken & Faye.” I. Malhotra – Dorchester Place, BC

“Purchased Mirage to replace another product with which we were not happy with. Ken and Faye were well organized, kept their appointment times and did a good job on the installation.” K. Gebhard – Nanoose Bay, BC

“Love the screens. Excellent, skillful and courteous installation service. Ken and Faye are the best.” J. Levesque – Nanaimo, BC

“Very responsive service. Good experience all around. Love the screen doors. Ken and Faye were great to deal with.” S. Reid – Port Alberni, BC

“Excellent work, courteous and efficient.” R. Humchitt – Nanaimo, BC

“It was an absolutely painless process from beginning to end. The dealers were professional and efficient and a pleasure to do business with.” D. & T. Larsen – Nanaimo, BC

“Excellent and friendly service. Highly recommended.” J. Hinde – Ladysmith, BC

“The dealer actually arrived early; were very efficient plus cleaned up after installation. Gave a demo re: operation of retractable screen door. They were a pleasure to have come and do the installation.” F. Way – Qualicum Beach, BC

“Very pleasant and competent installers. The screens are working well.” L. & R. Gower – Nanaimo, BC

“After I contacted the dealer by taking a brochure from a Costco location in Nanaimo, the dealer, Ken and his partner, Faye came out and measured my doorway and within a few days, came and installed my retractable screen at a time convenient to me…they were friendly, businesslike, did professional work and cleaned up after themselves…..A good experience.” T. Davies – Parksville, BC

“The Mirage screen replaces a previously installed screen ( from another manufacturer) that was unsatisfactory. That outfit was unable to correct the operational problems. The Mirage screen is a much better product and works like a dream comparatively speaking. The installers — Ken and Faye– were excellent (ie. careful, quick and tidy as well as providing good operational tips.” D. & C. Hodges – Qualicum Beach, BC

“Ken and Faye were both professional and personal; I appreciated their friendly approach. The installation went very well, and I’m extremely happy with my purchase, they look great!” J. Breker – Nanaimo, BC

“Excellent service – thank you Ken & Faye!” C. & K. Premack – Qualicum Beach, BC

“Ken was awesome to deal with, friendly, helpful and very efficient.” C. Butler – Nanaimo, BC

“Prompt delivery, very pleasant and helpful people!” A. & D. Naylor – Qualicum Beach, BC

“Ken & Faye did an excellent job installing my screen doors. They were very courteous and friendly, and cleaned up after the installation was complete. I wouldn’t hesitate to refer Ken & Faye and Mirage in the future.” B. Budd – Duncan, BC

“Good reliable installation” K. Parkinson – Parksville, BC

“I am very pleased with my retractable screen door and the dealer was a pleasure to deal with.” B. & D. MacKinnon – Nanaimo, BC

“It’s all good, we are very happy with it” A. Brown – Nanaimo, BC

“Ken and Faye did an excellent job and were very friendly, and cleaned up after themselves, job well done!” S. Gregorash – Ladysmith, BC

“Exceptional prompt courteous service. Ken & Faye were very pleasant to deal with. We couldn’t ask for better service than we received. We wouldn’t hesitate to recommend Ken & Faye to anyone. We love our door & the quality is excellent. Our only regret is that we didn’t get one sooner. Thank you.” D. Stephens – Nanaimo, BC

“Costco backed product, really helpful and professional dealership.” Alan Evans – Ladysmith, BC

“Ken gave informative answers to all my questions re the product while shopping at Costco. The timely, efficient installation went without a hitch & he made sure I knew how to open & close the screen properly, & any safe guards to be aware of. He was polite & courteous even though I was late getting home & he waited for me.” J. Jacobsen – Nanaimo, BC

“Installation was very quick and professional.” J. & R. Bergeron – Ladysmith, BC

“Ken and Faye installed the screen with no mess and very efficient people.” B & J Franklin – Ladysmith, BC

“Ken and Faye of Jones and Jones Service were a pleasure to deal with, prompt, knowledgeable and friendly. Installation went smoothly, cleanup was perfect. Have already recommended to neighbours.” D & K Searle – Nanoose Bay, BC

“Very efficient installation. Mr Jones gave us good training on how to use the screens.” R. & C. Fay – Chemainus, BC

“Good Customer Service!” T. & S. Gooch – Nanaimo, BC

“Brilliant service – delightful service personnel – always on time and efficient installation and full clean up following installation. Have referred to other potential customers.” M. Jagger – Qualicum Beach, BC

“Jones & Jones are very nice people. They do very good work and are very good at what they do thanks!!” D. schultz – Qualicum Beach, BC

“Very happy with our screen. It was installed quickly and the dealers were lovely.” L. & C. Douglas – Nanaimo, BC

“I’m glad that I waited until you had the aluminum finish available. It’s an excellent match. I love the quality and look of my new screen doors and have recommended Mirage to two friends.” C. Bancroft – Ladysmith, BC

“Jones & Jones are an awesome team, very knowledgeable, fast, and efficient, we are very satisfied with our new retractable screens. Should have done this long time ago!” R. & D. Cone – Nanaimo, BC

“Love them.” N. Slater – Sooke, BC

“Prompt and timely installation. Jones & Jones are very professional and pleasant to deal with.” L. Basok – Bowser, BC

“Professional, quality product and service. Very polite, tidy and efficient … a well oiled team! We enjoyed their (work) visit as if we were old friends.” G. & R. Coutts – Sidney, BC

“Jones & Jones were so professional. They did a neat, professional job. A very personable couple.” E. Swann – Nanaimo, BC

“Great installer, clean and knowledgeable.” R. Frederickson – Nanaimo, BC

“Jones and Jones are fantastic! From the moment we met them in Costco to the day they installed our door screen we were impressed with their friendliness and knowledge of the product. Delivery was as promised and installation was quick. Ken and Fay made sure work area was left clean. Ken took the time to explain to us mechanisms of the door thoroughly. I wouldn’t hesitate to recommend this fantastic screen or these great people to anyone.” E. & D. Giles – Ladysmith, BC

“Ken and Faye did a fantastic job installing our two screens. They look awesome and work very well. We would highly recommend these screens and Jones & Jones to install them.” B. & T. Black – Ladysmith, BC

“The screen looks great very well installed with attention to the smallest detail,we had a line up problem with our frame but Ken adjusted it till it was perfect. The most professional trades we have had in the house since we built 12 years ago, and clean up as they go inside the house and out with a very high respect for our house, we just wish they did more than doors!” A. Rennie – Parksville, BC

“Just installed today . Ken & Faye did a nice job installing and left place clean. Very nice folks.” P. Moseley – Nanaimo, BC

“Ken and Faye installed our french door and front door sets. These two were friendly, quick, clean and competent. My previous french door set left ugly screw holes on the aluminum plate and Ken installed a wider aluminum cover. Great job and competent people.” R. & L. Blank – Nanaimo, BC

“Super nice people, friendly, knowledgeable, very adept during installation process, would recommend them to anyone.” A. Davidson – Nanaimo, BC

“Ken & Faye Jones were our installers and they are a credit to Mirage screens. Professional, friendly, meticulous and thoroughly professional. Jones & Jones and the Costco backing make us very happy and satisfied customers.” E. & C. Boshcoff – Victoria, BC

“Excellent installation. Ken & Faye are very knowledgeable and enthusiastic about the product.” P. & A. Schollenberg – Qualicum Beach, BC

“From the first time I spoke to Jones & Jones to the time they job was complete, I felt comfortable and trusted them and their product! They truly stand behind the product and offered me options, as to what would work best in my home! Very accommodating and would highly recommend both them and the product!” L. Oud – Nanaimo, BC

“Jones & Jones was great to deal with but since it was special order, it took some time to get in – good thing is, we will be early for next summer:-)”

“Very helpful and professional.” G. & L. Mathews – Duncan, BC

“Pleased with the installation and service of the Jones & Jones.” N. Myden – Nanaimo, BC

“The screens are fantastic. Ken and Faye are wonderful, very professional and courteous and explain everything. Jones & Jones are very tidy in their work and I would hire them again and recommend them very highly. Thanks for everything.” L. Pohlman – Nanaimo, BC

“Ken and Faye are fast and efficient in there work with tons of product knowledge. What a lovely couple! We enjoyed having them install our retractable screen.” L. & S. Solyon – Nanaimo, BC

“Great product. Wonderful service, very friendly!” C. & J. Rainville – Nanaimo, BC

“Excellent service! Great product.” A. Hansen – Nanaimo, BC

“We love the look and workings of our new Mirage screen. Ken and Faye did a very professional job of installing and explaining how to use it. Very pleasant and interesting experience.” B. Williams – Bowser, BC

“Well presented by Ken & Faye.” D. & J. Dichrow – Qualicum beach, BC

“On time great job, no mess!” B. Dobson – Lantzville, BC

“Very good experience, clean and very friendly installers.” O. Klaassen – Qualicum Beach, BC

“Pleasant experience and professional attitude.” R. & A. Fransen – Duncan, BC

“We were very pleased with the service Ken and Faye provided.They are an amazing team and a pleasure to do business with. We would highly recommend them.” C. & D. Scarratt – Nanoose Bay, BC

“Excellent service. Thanks!” J. Campbell – Nanaimo, BC

“This is a new screen due to a warranty issue. I can’t say enough about the excellent service provided by your representatives Ken and Faye Jones. Their responsiveness, follow-up, and proficiency stand them above the service crowd!” P. Johnson – Parksville, BC

“Ken installed two other door screens very efficiently, so we bought another.” P. McKinley – Nanaimo, BC

“Were prompt and accommodated me quickly! Was very happy! Service was great.” D. Little – Nanaimo, BC

“Ken and Fay were very professional, knowledgeable and thorough installers. As well very kind people. I love my Mirage screens.” W. Galigan – Shawnigan Lake, BC

“They were great! Knowledgeable and very friendly!” R. Libbus – Nanaimo, BC

“Good experience. Happy with our screen door.” B. & C. Morgan – Nanaimo, BC

“The install was done, and it looks fabulous. Area cleaned up and lesson on how to use the door given!! Wonderful!! A stress free experience with Ken and Fay. From the first contact he always said when you are ready give me a call and it took a couple of months but now I have a lovely screen door!! Thanks!!” C. Kotzian – Parksville, BC

“The Jones’ were wonderful and very efficient and informative. We would recommend them to anyone who asks about getting products installed.” L. & T. Reinkober – Nanaimo, BC

“Ken & Fay did a great job knew what they were doing friendly and professional, great job.” G. Readman – Nanaimo, BC

“Like the dealer, and looks very professional installation.” K. & L. Zerkade – Denmand Island, BC

“We were pleasantly surprised by the speed, cleanness & quality of the retractable screen doors and labour services! ;)”J. & E. Edwards – Nanaimo, BC

“Ken and Faye were pleasant and professional and it was a pleasure to have them in our home. They installed our Mirage retractable screen door quickly and efficiently and it works exactly the way we had expected.” J. Dover – Nanoose Bay, BC

“Prompt, efficient and friendly service.” S. Kirk – Nanaimo, BC

“Quick and professional install.” W. & J. Leslie – Nanaimo, BC

“Very pleased with the installation and quality of the screens installed.” P. McKinley – Nanaimo, BC

“Ken and Fay were great. Job was done professionally and cleaned up like nothing was done.” H. & G. Randle – Nanaimo, BC

“Excellent service.” D. & L. Prud’homme – Qualicum Beach, BC

“Excellent, we could not have asked for a better experience from the initial contact to the actual installation. We are very happy with the product and how it was installed.” P. Camp & C. Hamre – Chemainus, BC

“Ken and Fay were quick, clean and courteous without too many words. I will recommend them to friends and other owners in the apartment-complex.” H. Ehemann – Nanaimo, BC

“Very professional and knowledgeable dealer. On time and quality installation.” A. Stone – Qualicum Beach, BC

“The representatives were knowledgeable and professional.” B. Taylor – Ladysmith, BC

“Professional and friendly service with superb attention to detail. It was a delight to deal with such lovely people who took such pride in their work and the product. A much higher quality product than we had in our last home.” P. Forrest & R. Stinson – Qualicum Beach, BC

“Ken and Faye were very professional, helpful, knowledge and friendly. We will definitely recommend them as we hope to have this product for many years to come.” D. & G. Buchanan – Union Bay, BC

“Excellent, done on schedule, cleaned up work area, very pleasant and professional.” P. & S. Sugden – Nanaimo, BC

“Very professional and pleasant installers, Thank You Ken and Faye!” W. & L. Kopp – Nanaimo, BC

“Had a great experience. Faye and Ken Jones were professional, courteous and knowledgeable about the product. They took a lot of pride in their work and it showed in the installation of my door. Thank you.” M. LaFleche – Qualicum, BC

“On time for the appointment to install. Very pleasant, very tidy and informative about our Mirage Screen. Easy to contact with questions following the install. Would highly recommend Ken to family and friends with this product.” J. & R. Bradley – Nanaimo, BC

“The dealer, Ken Jones and his wife Faye were a pleasure to work with. They were very efficient during the installation and the screen door was installed in no time at all. I would not hesitate to use them again if the need arose.” L. Stutcliffe – Nanaimo, BC

“Jones and Jones were very professional and the install was not long. They talked me through the working of the door. they left the area where the screen was installed cleaner than before they arrived.” D. & L. Munday – Nanaimo, BC

“We love our new screens and were very please with installers. I feel very confident with this purchase because Ken stands 100% behind his work, and he insisted that we call him if there were any problems.” D. Myer – Parksville, BC

“Ken called when he said he would and came within the time frame he stated, Both he and Faye were very professional and friendly, getting the job done in a reasonable length of time. they also brought all they needed and cleaned up after themselves. I would be please to recommend them to my friends. Thank you.” P. & K. Beenham – Nanaimo, BC

“Ken and his wife were such a delight. I would recommend them to anyone.” L. Chadwick – Crofton, BC

“Informative installer and owner operator, mentioned the quality of the product and showed us how to use the doors and that they were virtually indestructible. His reassurance and integrity was commendable. I believe if anything goes wrond he will stand behind the product. Thanks.” Jamieson – Lantzville, BC

“This was a very positive experience for us. Our salesperson/installer was Ken Jones assisted by Faye Jones and while they were incredibly efficient and professional. They were delightful people. This made the entire process that much easier in our opinion. This product is sleek and unobtrusive and is very easy to use, The price point seemed right on target and if the product is half as durable as we expect it is then we will be satisfied customers. Once again our thanks to Ken & Faye.” K. & M. Steeves

“Ken and Faye Jones who installed the screen were very courteous and professional in every way possible. I enjoyed them and have no hesitation in recommending them to other people I am in contact with.” W. Thompson – Nanaimo, BC

“Excellent dealer service by Faye & Ken Jones. Good quality product.” J. & C. Smith – Union Bay, BC

“The husband and wife team were great. They were friendly and professional and I love the look of the doors. I paid a bit extra for the magnetic resisters. So glad I did.” S. Bell – Nanaimo, BC

“I am happy with the product and the professionalism of the sales people/installers I will be recommending Mirage Screen to my family and friends.” R. Hunt – Nanaimo, BC

“Excellent work.” H. Behn – Nanaimo, BC

“Ken and Faye did a wonderful installation job. We love the screen.” R. Dodson – Nanaimo, BC

“Excellent work!!” N. & L. Pross – Qualicum Beach, BC

“Product demonstrated very well. Install very prompt and with good efficiency and quality.” C & D Bedford – Parksville, BC

“Ken and Faye are excellent installers and we are very happy with our 2 previous retractable screen doors.” P. Camp – Chemainus, BC

“Excellent customer service. Professional installation and went through the product maintenance with us. We are very pleased with the service and installation.” R. Foster – Port Alberni, BC

“Ken & Fay were very professional in their work. On time excellent installation and very tidy (cleaned up all the metal filings). Would highly recommend them!” D & D Brouwer, Nanaimo, BC

“Excellent workmanship by installers, cleaning up after themselves. Showed pride in work they preformed.” G. Croucher – Nanaimo, BC

“Ken Jones and his wife installed the door in less than an hour! I really appreciated his knowledge and experience in choosing the door. I highly recommend Mirage Screen Doors. Looks great.” M. McKenzie – Fanny Bay, BC

“The Jones couple were lovely to have in my home and did a super job installing my screens and explaining their operation to me. I am very satisfied with the service they offered, and with their prompt delivery and neat installation.” M. Schwyn – Chemainus, BC

“Door quality is excellent. The dealer did a very good job with the installation. Very personable and professional.” K. LaRoche – Ladysmith, BC

“Ken And Faye did a great job on the install. They are very personable people. The screen looks fantastic.” M. Patterson – Nanaimo, BC

“Love it!!!! It is durable, aesthetically pleasing to the eye, and we will now have cool air flow through our French doors on hot summer days.” J. Hull – Nanaimo, BC

“The dealer was excellent . He showed up on time. He was polite & product knowledgeable .He completed the installation quickly & professionally. Very pleasant personality. The price was competitive . We have already recommended this dealer & his product to several of our friends.” D. Roberts – Nanaimo, BC

“Ken & Faye were great, very efficient and personable to boot. Great ambassadors for your company.” B. Gordon – Nanaimo, BC

“Amazing service: I would recommend Jones and Jones to anyone!! And hey, the screens are wonderful too!” P. Donahoe – Nanaimo, BC

“Very good service, efficient and friendly.” W. Lawrence – Nanaimo, BC

“Awesome installation. Very professionally done.” R. Klippert – Qualicum Beach, BC

“Ken and Faye did an outstanding installation. Faye spent at least 15 min vacuuming after installed! My house was actually cleaner when they left! Ken is super personable and you can tell they are passionate about Mirage Screen door systems! I would highly recommend them to our family and friends! Worth the pretty penny!” B. Kirby – Nanaimo, BC

“Excellent. Faye and Ken were very professional and installation was quick. Our dog began scratching at the screen and Ken suggested a method to stop it. Amazing she hasn’t done it since. Screens solved the issue in our home and look great. Great experience.” M. Reves – Nanaimo, BC

“Nice folks ……..quick and easy.” J. & W. Matthews – Lantzville, BC

“The work was done very quickly and efficiently by a very kind and nice person.” S. Hayer – Duncan, BC

“We are thrilled with our new Mirage retractable screens and the ease of the installation process. Ken Jones was excellent to deal with. When he came to do the quote, he was very helpful and thorough in explaining what was required to finish the openings for the screens (we are renovating). He is very professional, knowledgeable, efficient, and reliable. I don’t think you could have anyone represent your product any better than Ken does.” J. & D. Mitchell – Nanoose Bay, BC

“Very friendly, professional.” S. Murakami – Nanoose Bay, BC

“We appreciated the efficiency and expertise of the two people who installed our screen. They were very pleasant, capable, and informed.” L. Hart – Qualicum Beach, BC

“Quick response. Easy install. Very personable people.” Parksville, BC

“Very good job efficient clean and helpful nice people.” J. Graham – Parksville, BC

“The dealer was pleasant and professional in the installation. The quality of the product was exactly what we were looking for and met or exceeded our expectations. Great Product and Dealer.” Y. Moyle – Nanoose Bay, BC

“Works great. Dealer very polite and efficient. Would gladly recommend.” M. Baker – Nanaimo, BC

“We are very happy not only with the installation, but the honesty & professionalism of Ken & Faye. Delightful folks and would highly recommend them.” M. Oram – Ladysmith, BC

“Kudos to Ken and Fay for the efficiency and swiftness of the installation. We are looking forward to being able to keep the door open this summer. Now to train ourselves to not walk through the screen. Thank you.” C. Carwithen – Nanaimo, BC

“Very satisfied.” I. Walker – Nanaimo, BC

“Friendly and professional, did a really nice job.” G. Triska – Nanaimo, BC

“Ken & Faye were excellent to deal with!! Very happy with screens and them!!” L. Mugford – Nanoose Bay, BC

“Ken is very polite and efficient. He knows his products. He explained how to use the screen door properly. We would not hesitate to recommend him.” Nanaimo, BC

“Ken and Fay were fabulous. We love the screen too!” B. Parker – Lake Cowichan, BC

“Looks great and works great, thanks. Proficient job and excellent cleanup (impressed with the workmanship).” R. MacDonald – Duncan, BC

“Just had it installed today. Everything is good so far. Dealer experience was very good.” J. Fontaine – Nanaimo, BC

“Ken & Fay were a pleasure, they were very professional, friendly and informative. Ken showed me all the options for installation and he came up with the best option for me, as if it were his own home.” E. MacPhee – Nanaimo, BC

“Ken & Faye are a pleasure to deal with.” S. Kirk – Parksville, BC

“Very professional dealer. On time, efficient. Provided a full explanation of the workings of the screen & warranty.” J. Dzeryk – Qualicum Beach, BC

“Looks fine and works just great.” A. Sandhu – Port Alberni, BC

“Excellent service! Great product! Ken and Faye always a pleasure to deal with.” Port Alberni, BC

“All great.” J. Jones – Nanaimo, BC

“Ken and his wife were both a pleasure to deal with and did an excellent job with the installation.” M. Lawson – Lantzville, BC

“Great!!” Nanaimo, BC

“VERY pleasant installers. Friendly, courteous, and efficient. If we decide to expand we will definitely call back.” B. Bard – Nanaimo, BC

“Ken Jones and his wife were very friendly and were not pushy–did a great job in a short time and they cleaned up beautifully Ken also took time to show me how the doors worked and set them to the pressure for my arthritic hands. I thank them very much.” P. Simonds – Nanaimo, BC

“Excellent work.” H. Behn – Nanaimo, BC

“We are very happy with the screens, and with these dealers ( Ken & Faye Jones ). They were honest, informative and did a great job of the installation.” C. Switzer – Parksville, BC

“Very prompt professional service.” M. Murphy – Duncan, BC

“Ken & Faye were very professional in their service and installation. They were very good with offering the options open to us for the installation and color matching was easy.” S. Poole – Nanaimo, BC

“Ken was very polite, very informative and the cost was extremely reasonable compared to other screen doors.” – Parksville, BC

“Ken and Fay, not only installed a beautiful looking retractable screen door, but were meticulous cleaning up after themselves!” – Lantsville, BC

“Excellent service – quick installation and friendly dealer! Would recommend them to anyone looking for new screens” – Nanaimo, BC

“Ken and Fay Jones were prompt and professional to deal with. They answered all our questions, and installed the screens in a reasonable time. We’ve only had them for 3 weeks, but they seem to be working well. We had some questions following the installation and they answered them to our satisfaction. We would certainly recommend them to others.” – Qualicum Beach, BC

“Ken and Fai are very professional, knowledgeable and wonderful to deal with. They responded promptly and arrived prepared and on time. I would highly recommend them to anyone as they provided service above and beyond all expectations.” – Nanoose Bay, BC

“Our experience with Ken and Fay was first rate throughout the process and we are absolutely thrilled with the screens on the French doors. They are professional, meticulous, friendly and so knowledgeable. Fabulous representatives for your company and the quality of the product appears to be first rate as well.” – Fanny Bay, BC

“Spoke with Ken and was satisfied that he was a reputable installer. Prompt follow up and subsequent install was indicative of excellent service” – Nanaimo, BC

“Ken and Fay were very friendly and pleasant and after they installed they cleaned up very well. Would deal with them again in the future” – Parksville, BC

“A friend recommended the company that used to install his screens. He found them through Costco. The owners Ken & Fay were very friendly and easy to work with. Very happy with the two door retractable screens and the quality of product and service.” – Nanaimo, BC

“We’re very happy with the retractable screens. Ken & Faye were absolutely lovely. They explained everything very well and did a wonderful job of installing. We really appreciated there friendly customer service.” – Nanaimo, BC

“It was fast and efficient.” – Qualicum Beach, BC

“Ken and Fay” arrived at our home fully prepared with product and installation tools and on time. Teamwork between the two was a beauty to behold. Obviously this was far from their first installation. Completed work was tidied up and all signs of scrap and waste was removed. Fully explained the operation of the retractable screen, the warranty and assured us that “Ken and Fay” were only a call away should we have concerns with the screen door.

Our previous screen door (screen damaged beyond repair) did not have the quality of our new Mirage door. Simplicity of design and ease of operation quickly convinced us that we had made a good decision to install a Mirage Screen product.” R. Cumming – Nanaimo, BC

“Ken and Fay Jones were very professional.” – Nanaimo, BC

“fabulous service – friendly, helpful, dog-accepting! prompt response, same day pre-installation inspection, and almost next day installation – supremely appreciated in this stupid heat wave!” – Qualicum Beach, BC

“Very professional and knowledgeable. Responsive when contacting me and with answering questions. Great installation done.
Highly recommend.” – Nanoose Bay, BC

“Our Mirage screen door is well made and works smoothly and the selection of colours allowed us to match with our home windows.
Ken and Fay, the installers, were very pleasant and their installation was prompt and efficient.” – Nanoose Bay, BC

“Very good service. Prompt follow up, installation went very well. I love the look of the screen. Very sleek and does not distract from the door.” – Ladysmith, BC

“Excellent & timely installation.” – Parksville, BC

Areas Serviced